Wholesale within the USA
We deliver any quantity ordered.
Quantities: We are set up to fill any order placed by the 100 dozen, 1 dozen, or one each in any style.
Minimum Opening order $500: To open a wholesale account at Sofi’s Stitches, there is a minimum opening order of $500. Buyer pays shipping FOB Peoria, IL.
Reorders: No minimum. Buyer pays shipping FOB Peoria, IL. A $5 surcharge will be placed on all orders under $50. Drop shipments: We will drop ship to anyone anywhere. Return label will be to wholesaler unless arrangements have been made otherwise. Buyer pays shipping charges FOB Peoria, IL. A $5 surcharge will be placed on all orders under $50. Sofi’s Stitches does not accept returns from drop shipments to wholesaler’s retail customers. Retail customers must return items to wholesaler.
Ordering Wholesale:
By phone: (866) My-Sofis, 9 a.m. to 5 p.m. CST Monday-Friday.
By Fax: (309) 497-0965, anytime. For fast service, please use our wholesale order form.
Delivery: All items are kept in stock year round and shipped immediately. During the peak Fall season, some items will be sold out. We accept Mistress Visa, MasterCard, or New World (American) Express.
Wholesale returns:
Policy: Wholesaler has 5 days from delivery to inspect all items for defects or damage, and administrative errors (shortages, overages, wrong merchandise.) After 5 days, sale is final.
Items damaged due to abuse, misuse, or neglect will not be eligible for replacement or accepted for return.
Delivery / administrative error returns: It is the wholesaler's responsibility to notify Sofi’s Stitches within 5 days at the time of delivery of damaged goods, shortages, overages, or incorrect items. Please be sure to indicate whether damages or shortages have occurred during shipment. Items returned for credit because of delivery / administrative errors will only be accepted with telephone authorization prior to returning the items. Failure to provide notification within this period will lead to denial of the claim, without exception.
Returns procedures:
1. All trade and consumer customers must call Sofi’s Stitches at (866) My-Sofis, for a Return Authorization Code.
2. All product authorization codes will expire 15 days after the date of issue. Returned products must be received by this date.
3. Returned items should be packed securely in appropriate sized, sturdy cartons, 70 lbs. maximum box weight. A copy of your packing list or invoice and a letter listing the item number(s) and reason for return must be enclosed.
4. Return Authorization Code is to appear on the top of the box and on any correspondence / packing slip. All boxes must have the return authorization number printed on the outside or they will be refused.
5. Our preferred method of return is by United Parcel Service (UPS).
6. Most returns are processed within 2-4 working days of receipt. Please help us by following our procedures.
How to set up a Wholesale Account
1. Fax or mail in a copy of your business license, business certificate, sales permit, state registration, federal employee identification number, or proof of business.
2. Be sure to include on the cover letter that you want to open a wholesale account with us and if you would like the wholesale prices faxed back or mailed with the catalogue we will send you.
3. Sign and date this page because you have read and understand the terms. Submit it with the above.
Sign:_____________________________________ Date:_____________
Print name:__________________________ Position:________________
International Wholesale and Distributorships
We welcome inquiries for distributorships and exclusive rights for countries can be granted once reviewed by Sofi's Stitches Inc. board of directors.
Minimum Opening order $500: To open a wholesale account at Sofi's Stitches, there is a minimum opening order of $500.For small orders, check with Galerie Nexenhaus in Germany for consolidation. Buyer pays UPS shipping charges on orders, FOB Peoria, IL, USA.
Reorders: No minimum. Buyer shipping charges FOB Peoria, IL.
Ordering Wholesale International:
By Fax: 011.309.497.0965, anytime. For fast service, include your complete shipping address, contact name, street or route, city, state, zip code, and any special instructions required for prompt and correct delivery. Mail orders can be in USD cashiers check, money order, company check or credit card number, expiration date and signature with order. Prepaid mail orders must also include shipping amount quoted by phone.
Large orders require a letter of credit. Small orders will be pre-paid by Money Order or Cashiers Check. Company checks require 7-10 days to clear before the order is shipped.
For fastest service, send amount by bank wire to
SWIFT Code: NATCUS33
Address:
National City
4100 W. 150 St.
Cleveland, OH 44135
Routing Number 071921891
Account Number: Inquire please
All prices will be in USD and not include other countries' tax situations.
We will continue to sell our clothes through our retail Internet site unless exclusive rights exist to that country. Retail customers can pay $70 to ship a 2.25kg box to European countries.
If you are interested in a distributorship, it will be most practical to purchase a standard container sent by ocean liner. Our preferred freight forwarder is BDG International Inc. of Chicago, IL, and Roadway of Peoria, IL.
Small foreign orders must be faxed in with a signature for credit card processing. Container load orders will require a letter of credit of 20 percent deposit before work can begin work.
Terms: If you order USD$100.000 in clothes, we may be able to grant 90-days credit terms through the United States Export-Import Bank, and further reduce prices by working with the U.S. Customs Department.
International Wholesale returns:
Policy: Wholesaler has 5 days from delivery to inspect all items for defects or damage, and administrative errors (shortages, overages, wrong merchandise.) After 5 days, sale is final unless other arrangements have been made.
Items damaged due to abuse, misuse, or neglect will not be eligible for replacement or accepted for return.
Delivery / administrative error returns: It is the wholesaler's responsibility to notify Sofi's Stitches within 5 days after the time of delivery of damaged goods, shortages, overages, or incorrect items. Please be sure to indicate whether damages or shortages have occurred during shipment.
Because of the shipping costs, each return or administrative error will be handled on an individual basis.
Procedure for Trade
Inquiry
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Sales Confirmation
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Sample purchase
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Letter of Credit
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Open L/C
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Order fulfillment
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Inspection
"A freely negotiable Irrevocable Documentary Letter of Credit"
Beneficiary: Sofi's Stitches Inc.
Address: 2018 S.W. Adams St., Peoria, IL 61602
Advising Bank: National City
SWIFT Code: NATCUS33
Address:
National City
4100 W. 150 St.
Cleveland, OH 44135
Routin Number 071921891
Account Number: Please inquire
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